Elevate Your Experience

Your Partner in Holistic Hospitality

With over 20 years of experience, Laura specializes in holistic operations consulting, wine and event marketing, and ensuring exceptional customer service in hospitality environments.

Experience Meets Expertise

Passion for Wine Education

Combining a rich background in customer service with a deep understanding of wine, Laura is dedicated to optimizing your business processes and elevating your wine sales.

Consulting Services

Expert guidance in holistic operations, wine marketing, and customer service excellence for your business.

Wine Event Planning

Crafting memorable wine events that enhance customer engagement and showcase your unique offerings.

Operational Excellence

Streamlining your operations to improve efficiency and elevate the customer experience in your business.

Tailored training for your team to enhance service skills and wine knowledge for better performance.

Custom Training

"Laura's expertise in wine and customer service transformed our events into unforgettable experiences. Highly recommended!"

Sophia L.

★★★★★

Let's Collaborate

Contact Laura to set us a discovery call.

laura (at) Laura Cova (dot) com